This document is an electronic record in terms of (i) Information Technology Act, 2000; (ii) the rules framed there under as applicable; and (iii) the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms for access or usage of Creative Care (the “Website”).
The Website is owned and operated by Creative Care Psychotherapy (OPC) Private Limited (“Company”), incorporated under the provisions of the Companies Act. and having its registered office at Shreemukh kontham towers brahmanwadi 500016 Telangana.
These terms of usage (“Terms”) govern your use of the Website and Services provided therein (“Services”). By using or visiting the Website, or by using any content or information provided as part of the Website/ Services, you shall be deemed to have read, understood, and accepted to be bound by these Terms. If you do not agree to these Terms, do not use this Website/ Services. Because these Terms are a legal contract between you and Creative Care Psychotherapy (OPC) Private Limited, it is important that you review the Terms carefully before accessing or using the Website. These Terms are not intended to alter in any way or limit the terms or conditions of any other agreement that you may have with Creative Care Psychotherapy (OPC) Private Limited, including without limitation the privacy policy (“Privacy Policy”).
For the purpose of these Terms, wherever the context so requires “You”, “Your” or “User” shall mean any natural person who uses the Website for availing the Services. The term “We”, “Us”, “Our”, “Creative Care Psychotherapy (OPC) Private Limited” shall mean the Company, its employees, and authorised agents that perform any services on the Company’s behalf.
Suppose you are not an individual and are an incorporated/registered entity/institute/organisation seeking to avail the services of Creative Care Psychotherapy (OPC) Private Limited for your members/employees/students or any individuals registered with you for any services. In that case, you shall enter into an agreement/memorandum of understanding with Creative Care Psychotherapy (OPC) Private Limited for this purpose. Each individual availing the services of Creative Care Psychotherapy (OPC) Private Limited under such agreement/memorandum of understanding shall be bound by these Terms and Privacy Policy available here.
Any omission in the privacy policy will be regulated by the law of the land.
We reserve the right to make changes to these Terms at any time. Any such modifications will become effective immediately upon posting to the Website and your continued use of the Website, and/or the Services constitutes your agreement to such modifications. You agree to periodically review the current version of these Terms of Use as posted on the Website.
THE WEBSITE
The Website allows Users to connect with counsellors or other individuals (“Expert(s)”) who provide counselling and therapy services.
Use of the Website is available only to persons over the age of eighteen (18). If you are a minor i.e. under the age of eighteen (18) years, you shall not register as a member of the Website and shall not sell or purchase any items on the Website, unless you are accessing this Website with parental guidance or guidance of a legal guardian. We reserve the right to terminate your membership and refuse to provide you with access to the Website if it is brought to our notice or if it is discovered that you are under the age of (18) years and are accessing this Website without parental consent and guidance or consent and guidance of a legal guardian. We will not be liable for any harm caused to you on account of any use of the Website without appropriate parental consent.
USER ACCOUNT
In order to use the Website, you may be required to provide information about yourself including your name, email address and other personal information (“Personal Information”). You agree that any information you provide to Creative Care Psychotherapy (OPC) Private Limited on the Website will always be accurate, correct and up to date. You shall not impersonate someone else or provide account information, an email address or any other information that is not your own. The treatment of your Personal Information and other related information shall be in accordance with the Creative Care Psychotherapy (OPC) Private Limited Privacy Policy.
You are responsible for maintaining the confidentiality of your account details at all times. Further, you are responsible for all activities that occur under your account.
PAYMENT
We may charge for audio and/or video-based counselling and/or therapy sessions. Before availing any such Service, we will apprise the User of the applicable charges for the said Service. In addition to these Terms, a User shall also be bound by the terms (if any) mentioned for specific Service(s).
Please note that the charges paid by a customer are not refundable. However, in the event a customer, is not satisfied with the Service provided by Creative Care (OPC) Private Limited, then they may send a mail to shreya@creativecare.co.in. Creative Care Psychotherapy (OPC) Private Limited will review each such mail, on a case-by-case basis, and may refund the charges paid, if it deems fit.
The decision of Creative Care (OPC) Private Limited on any such matter shall be final and binding.